As the Products/services offered by the Site are online in nature the Site does not refund any fees paid for applications.
However, in the case of duplicate payment by error, the Site may refund the excess service fees paid by the applicant. In such an event, an application in writing should be submitted along with proof of excess payment. The refund will be initiated within 7-10 working days of submitting the application. Any applications received thereafter shall not be entertained for a refund.
In order for us to process your request, you have to contact us with your refund request clearly stating your Name (as applied in the application), Application No and transaction date. (We usually respond within 3 working days). Any chargebacks initiated with your bank or credit card company BEFORE contacting us and awaiting a response will be rejected. If a chargeback is initiated the refund option is blocked by our gateway providers and we are not able to process it till the entire issue is cleared with the bank because we end up putting so much effort into the matter we will not refund your money.
You can, however, cancel the chargeback request and get in touch with us. If we find your case genuine a swift refund will be offered based on the stage at which your application has reached.
If you have registered your Cancellation/Refund request within 24 hours of application allotted to cancel will we consider Refunding 50% of the fees paid to us.
Cancellation/Refund requests post 48 hours will not be entertained. If there is a genuine case for cancellation, then it is solely up to management for consideration.
Any and all Cancellation/Refund requests are up to management for consideration. Management can Refuse or accept Cancellation or Refund requests at their own discretion